Please read these terms and conditions that have been sent to you, and accept them using the box at the bottom of the page. Communication/services will not commence until these terms have been accepted. If you have any queries or wish to make any amendments to these terms before work commences, you must inform me/request these before you accept the terms. By taking up my services/hiring me to complete any works for you, you agree to these terms and conditions and understand all the information and clauses presented within this agreement, despite whether they are agreed to using the form below. By reading and accepting these terms and conditions and accepting the quotation given to you, you agree that this is a legally binding contract between both yourself (the ‘Client’/'You') and by Rachel Haywood (the ‘Service Provider’/'I'). Any changes or amendments to these terms and conditions must be made before service commences.

​

This website is owned and operated by Rachel Haywood (Service Provider). These Terms set forth the terms and conditions under which you may use my website and services as offered by Rachel. This website offers visitors educational content, nutrition coaching services and packages and other services noted in my Privacy Policy. By accessing or using the website of our service, you approve that you have read, understood, and agree to be bound by these Terms.

​

In order to use this website and/or receive my services, you must be at least 18 years of age, or of the legal age of majority in your jurisdiction, and possess the legal authority, right and freedom to enter into these Terms as a binding agreement. You are not allowed to use this website and/or receive services if doing so is prohibited in your country or under any law or regulation applicable to you.

​

By accepting these terms, you agree you are of the opinion and understanding that the service provider has the necessary qualifications, experience and abilities to provide services to the client, and are happy for the service provider to carry out your requests, and I (the Service provider) am agreeable to provide the services agreed upon during your consultation. The services will also include any other tasks or work which the parties may agree upon after the initial quote. You understand and agree to pay any extra charges that may incur for additional services agreed upon after initial payment. 

​

When buying a service or coaching package, you agree that: (i) you are responsible for reading the full item listing before making a commitment to buy it: (ii) you enter into a legally binding contract to purchase an item when you commit to buy an item and you complete the check-out payment process: (iii) you accept the Client Agreement also sent to you.

The prices I charge for using my services / for our products are listed on the website. I reserve the right to change omy prices for products displayed at any time, and to correct pricing errors that may inadvertently occur. Additional information about pricing and sales tax is available on the payments page. The fee for the services and any other charges you may incur in connection with your use of the service or subscription, such as taxes and possible transaction fees, will be charged on a monthly basis to your payment method.

​

Refund Policy: You have a 12 hour grace period once you take out a subscription plan or service to cancel and receive a full refund. After the 12 hour refund period, refunds are not accepted. Refunds will not be offered if you do not get the desired affect from your coaching due to not taking part, not following plans and strategies put in place by your coach, breaking the client agreement or for outside circumstances. Should you need to cancel your coaching plan due to illness, injury or bereavement; these cancellations, date changes/amendments and any refunds will be made at the discretion of the Service Provider. 

​

By taking out a subscription plan with Rachel Haywood Nutrition, you agree to pay the monthly fee as stated at checkout for as long as the plan duration, or if on auto-renewal, until you cancel your subscription. You can cancel your plan (if rolling subscription) via your members page. 

To cancel a plan through the Members Area:

1. Log in to the site. 

2. Click your member profile at the top of the site.

3. Click My Subscriptions in the drop-down menu.

4. Click the More Actions arrow next to your plan.

5. Click Cancel Subscription.

6. Click Yes, Cancel to confirm. 

Subscription plans for courses and packages, including 4 week and 3 monthly plans, cannot be refunded after the 12 hour grace period. The course must be paid in full. Only rolling contracts and subscription plans can be cancelled. Subscriptions must be cancelled 7 days prior to monthly renewal in order to not pay for the following month, if cancelled after this point, the subscription will still go through and payment will be taken and not refunded.

​

I may, without prior notice, change the services; stop providing the services or any features of the services we offer; or create limits for the services. I may permanently or temporarily terminate or suspend access to the services without notice and liability for any reason. You will be contacted and refunded accordingly if applicable. 

I may permanently or temporarily terminate or suspend your access to the service without notice and liability for any reason, including if in my sole determination you violate any provision of these Terms or any applicable law or regulations. You may discontinue use and request to cancel your account and/or any services at any time. Notwithstanding anything to the contrary in the foregoing, with respect to automatically-renewed subscriptions to paid services, such subscriptions will be discontinued only upon the expiration of the respective period for which you have already made payment.

​

If you have signed up to a course, plan or my newsletter; you agree to receive promotional and educational messages and materials from myself, by mail, email or any other contact form you may provide us with (including your phone number for calls or text messages). If you don't want to receive such promotional materials or notices or wish to unsubscribe – please just notify me at any time or click the "unsubscribe" button at the bottom of your communication emails. 

​

This website offers a user community, all users that join a community have a public profile that is publicly visible to site visitors, and your public activity (such as  your posts or comments) will be visible to other visitors of the website. You can always opt-out and exit the community, and upon doing so, your profile will not be publicly visible. Naturally, in such event you will not be able to use the community features (e.g. liking, commenting or writing posts).

​

I reserve the right to modify these terms from time to time at my sole discretion. Therefore, you should review these page periodically. Your continued use of the Website or my services after any such change constitutes your acceptance of the new Terms. If you do not agree to any of these terms or any future version of the Terms, do not use or access (or continue to access) the website or the services.

​

You can contact me via my contact page, via email at rachelhaywoodnutrition@yahoo.com or by post (27 Tame Close, Nottingham, NG11 8PN

​

These Terms were last updated 08/09/2023.